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Famility App – Terms of Use

Last Updated: March 1, 2021

Famility is an innovative platform for the daily relationship between Parents, Authorized people, Schools and Transport companies. It consists of three Apps:

  • Tutor’s App (Parents and Authorized people) - for a faster and safer collection of children in schools. And when the parents are not able to pick up their children, they have more alternatives for their transportation,

  • School’s App – digitization of student’s dismissal process for a safer and more efficient logistics and optimizing the resources,

  • Transport’s App – to improve operator profitability and promote shared and environmentally friendly transport solutions (e.g.  School Bus, Children's Transport Vans, BikeBus, WalkingBus, etc.).


App Tutors (Parents and Authorized people) – General conditions and Terms of Use

These General Terms and Conditions govern the services provided by Famility LDA. to the User of App Tutors.

The General Terms and Conditions of the “Schools’ App” and “Transports’ App” are defined in the service contracts established individually between Famility LDA. and their entities "Schools", "Transport companies" and other related entities.

The access and the use of the Famility App is subject to these Terms and Conditions, which you must read to accept prior to your access and use. Your acceptance of these Terms and Conditions creates a contractual relationship between you and Famility. If you do not accept these Terms and Conditions, you will not be able to access the App or use the services.

Famility may change these Terms and Conditions from time to time. Changes will be communicated to you through the App or the website.

If at any time the User suspects or notices that:

- Services are not functioning normally,

- Your personal data registered on the platform and/or the children’s data, under your responsibility, are not correct or up-to-date,  

You should contact Famility LDA. to be reset to normality.

The User is responsible for the data provided into the App; his/her personal data, children and "Authorized" people data. The User is fully responsible for maintaining the confidentiality of the account information, including access data, and for any activity that may unprotect such secure and confidential information. The User agree to notify Famility LDA. immediately about any unauthorized use of your account or password or any other security breach.

Famility LDA. may not and shall not be liable for any loss or damage arising from failure to comply with these obligations. Famility LDA. May suspend or restrict access to your account at any time and for any reason, including for violation of these Terms.


The collection and use of personal information is made in accordance with the Privacy Policy that can be found at



  • Tutor – User of Tutors’ App who is recognized by the partner entities “Schools”, “Transport companies” and others related, as being "Guardian" of the child who will apply for the service.

  • Authorized (person) – User of Tutor’s App as having received an "authorization" from a Tutor to take advantage of the Services of the App, defined for this user profile.

  • Children – are registered by the “Tutors” and must present the same personal data contained in the registers of the partner entities of Famility LDA., in order to see its application accepted.

  • Adhesion – in order to Users to enjoy the Services of the App, they must request the "Adhesion” of their children to the available partner entities (Schools, Transport companies and other related) through the App. The services will only be available after entities acceptance and during the period while such subscription remains active.

Requirements for using the services

To activate App Famility’s services, you need to go through these steps:

- After installing the Famility Tutors App, you must register on the platform by providing the requested personal data and create an account on the Famility platform (email and password). The email used must match with the email registered at the entity to be requested "adhesion".

- You must read and "Accept the Terms and Conditions",

- If you are an "Authorized" User, the services provided for this profile will be available as you receive the "authorizations" of the Tutors,

- To be a Tutor User, you must add the "children" that you pretend to ask for "adhesion" to the respective entities and,

- Ask for “adhesion” to the entities "Schools", "Transport companies" and other related entities that have active partnerships with Famility LDA.

App features and services will only be active after the "adhesion" of children has been validated by their partner entities "Schools", "Transport companies" and other related ones.

The services remain active as long as the “adhesion” agreement is valid as well as the Famility LDA agreement with the partner entity.

In some situations, there may be a service charge or a subscription agreement for the provision of services. If Famility LDA. decide to introduce any type of payment, we will inform you of this, through the Application and/or the Website, and we will allow you to maintain or end your access to the Services


Intellectual Property Rights

Famility LDA. owns all intellectual property rights and material contained in the App and all such rights are reserved.

You are granted a limited license, subject to the restrictions set forth in these Terms, for the purpose of viewing the material of the App and enjoyment of the services and features.


Famility LDA. reserves the right to remove any content from the App’s User at any time, and for any reason, without notice.


This application is provided "as is", including any faults. Famility LDA. makes no express or implied warranties of any kind related to the App  or its contents.  

Limitation of liability

Under no circumstances, Famility LDA. , the entity that developed it or any of its employees shall be liable to you for anything resulting from or in any way related to the use of  App.


You indemnify Famility LDA., from and against any and all liability, costs, demands, causes of action, damages and expenses (including reasonable attorneys' fees) arising out of, or in any way related to, the violation of any of the provisions of these Terms.


If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such inapplicability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be eliminated without affecting the remaining provisions contained herein.

Applicable Law and Covenant of Jurisdiction

The Terms and Conditions herein are governed by Portuguese and European law.

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